When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:. Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup. Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:. If the device is listed with an error, reinstall the drivers following the instructions on the website. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows XP, do the following:. To check to see if Windows is detecting the monitor using a computer that is running a version of Windows Vista, Windows 7, or Windows 8, do the following:.
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If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. Internet Explorer 9 and later Note: Earlier versions of Internet Explorer do not use hardware acceleration. If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening. You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
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While the purpose of our USB Video Adapters are to add an additional video output to your laptop or desktop computer, these adapters still require some resources from your internal video card. On a small number of video cards, adding a USB Video Adapter can exceed the limit of available resources, causing one of the connected displays to turn off. Contact the manufacturer of your system to confirm whether your specific model can support a secondary display or not.
Many all-in-one computer systems limit the number of possible monitors to one. This is a limitation in how all-in-one computers are typically manufactured, so adding an external display may not be possible regardless of which USB video adapter is used. To do so, complete the following based on your operating system:. To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: If Display pointer trails or Enhance pointer precision is enabled in your mouse settings, it can cause visibility issues with your mouse pointer on the display attached to the USB video adapter.
If your control panel is set to category view select Switch to Classic View. If this has not resolved your issue, refer to the following FAQ: See Proposition 65 Notice. Cancer and reproductive harm — www.
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USB 3. Easier Multitasking, More Productivity Add the screen space you need to simplify multitasking and maximize productivity, without even opening your computer case. Applications Add a secondary DisplayPort display and extend your desktop, without taking apart your computer to install a new video card Add multi-monitor capability to a single computer, to enhance multimedia presentations Great for researchers and writers, offering the ability to have reference material on one display while working on a separate document on another Increase productivity by running multiple applications on different screens - check your email on one display and search the web on the other View large or several spreadsheets across multiple displays A compact, lightweight solution for traveling business associates using USB 3.
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English Ubuntu-release-notes. So what do you need to know before you purchase a USB video adapter? Check which video connections your display has, and select the appropriate USB video adapter. Ensure that the USB video adapter is compatible with your operating system. USB video adapters require your video card to be able to handle an additional display. This is because USB video adapters work with your onboard or dedicated video card to drive additional displays. For this reason you are advised to confirm this with your video card manufacturer.
Consider what you will be doing on the additional display. If you are looking to perform less graphically intensive activities like using Microsoft Office, email, or basic web surfing, you can use any USB video adapter. If you are looking to perform more graphically intensive activities like high end photo or video editing, you want a USB video adapter with dedicated memory.
There are a few other important things to note: When using multiple USB video adapters on the same computer, they need to use the same chipset family. How many adapters you can use depends on the SKU. These computers are almost always hardwired to only accept a single display. You may not be able to use a USB video adapter with a touchscreen computer or display. A mixture of touchscreen and non-touchscreen devices can conflict with the video card.
You should not use a USB video adapter to play video games. They are not designed for use with video games, and their performance with them is poor at best. Copy Link Was this information helpful? Yes No. Clamshell mode requires that the following devices are connected to the Mac notebook: A power adapter. An external keyboard, mouse, or trackpad. An external display. To install the driver: Download the latest drivers from the StarTech.
Once the download is complete, right-click the zip folder that you downloaded, select Extract All , and follow the on-screen instructions. Select the appropriate folder for your operating system. Right-click Setup. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
Once Windows has restarted, connect the USB video adapter to your computer. Your computer will automatically complete the driver installation and your device should be ready to use. Double-click the DisplayLink. Double-click the appropriate folder for your operating system. Double-click the DisplayLink Installer Follow the prompts to install the new drivers. Restart the computer when prompted. To install the DKMS package, complete the following: When the DKMS package is installed, complete the following: You can find the part number and product ID on the product packaging.
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When the download is complete, open the zip folder that you downloaded and click and drag the Ubuntu folder to your desktop. When Ubuntu finishes restarting, connect the USB video adapter to your computer. Unplug the USB video adapter from the computer. To confirm that Windows detects your USB device, complete the following: How do I mirror my primary display onto my secondary display in Windows?
Un-check the box beside Extend my Windows desktop onto this monitor. Everything is hooked up but nothing is working. What should I do?
You can test to make sure that the following components are working correctly and are not the source of the issue: When you test your cables, it is recommended that you do the following: Test each cable individually. Use short cables when you are testing. When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following: Check to see if the monitor is being detected by Windows. To check to see if Windows is detecting the monitor using a computer that is running a version of Windows XP, do the following: Right-click on the desktop and click Properties.
Click the Settings tab. This option is not available if Windows only detects a single monitor. To check to see if Windows is detecting the monitor using a computer that is running a version of Windows Vista, Windows 7, or Windows 8, do the following: Right-click on the desktop and click Screen Resolution. I'm having problems with my web browser, Microsoft Office, or other Windows applications; what do I do? Click the Start button. Open Control Panel.
Click Network and Internet. Click Internet Options. Click the Advanced tab. Browse to the Accelerated graphics screen.
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Click Apply. Restart your computer. Mozilla Firefox Open Firefox. Press the Alt key. Click Tools and Options. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. HDMI port: Mini DisplayPort: Turn on the HDMI device. Use any of these methods to open Displays preferences: Press Shift-Command-A to open the Applications folder. Then double-click System Preferences, then click Displays.
If you're connecting from a Mac mini, unplug any audio device that is plugged into your computer's Audio-Out port. Published Date: Tue May 22 Yes No.